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Member Services Team Member Job

BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we're a multibillion dollar operation with more than 200 clubs in 16¬ states from Maine to Florida.


While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members¬  love us for providing a supportive and engaging workplace that's committed to developing great talent.


If you're a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ's offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you ¬ succeed.


MEMBER SERVICES TEAM MEMBER


Member Services Team Members are responsible for assisting members at the membership and service desk areas with courtesy and friendly customer service. Additional responsibilities include but not limited to:



  • Handling merchandise returns, exchanges and merchandise pick-ups

  • Responding to member inquiries and addressing issues

  • Processing membership applications and renewals

  • Maintaining membership files


Requirements:



  • Strong interpersonal skills, basic math skills, an attention to detail and the ability to handle multiple tasks required

  • Prior front-end experience helpful


Minimum Age Requirements:


Must be at least 16 years of age.


BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.




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